DAFA – radical increase in profitability and market share
In just three years, we increased our profitability by 180% with an increase of turnover by 60%. All this thanks to the project “Customer Centricity”, carried out with Strategy&Results consultants.
innogy – strong growth in sales and customer satisfaction in all segments
Strategy&Results consultants helped us in many areas. At the beginning, they conducted an audit of the company’s strengths and weaknesses in customer experience management, which became the starting point for carrying out and implementing appropriate changes as part of the “Turning Customers into Fans” project.
Deni Cler – acceleration of reaching break-even point
Strategy & Results consultants have provided us with reliable and new knowledge about the factors for which clients want to pay. We have translated this knowledge into specific change projects.
FIRST DATA – maintaining the position of the market leader, despite the rapid increase in competition
Thanks to the K2 project, carried out in cooperation with Strategy&Results consultants, we maintained our leading position with 40% market share despite the doubling of our competitors and our own clients’ attempts to take the market away from us.