Pekao SA – radical increase in sales value and market share
The key to success was finding the leverage for profitability: the fundamental expectations of clients for which they valued the bank and the most important weaknesses on the part of our advisors.
Pracuj.pl: leading experience, knowledge and consulting skills in the field of Customer Experience Management
In the field of CEM, I recognize Mr. Janusz Kamieński as a leading figure on the market. This means that he not only has knowledge / experience, but also knows how to effectively advise the client.
Mardom: A sharp rise of efficiency and productivity despite operational challenges
The way Strategy & Results consultants work and the results we have achieved mean that I can recommend them with full responsibility to anyone who wants to permanently increase profitability, increase sales, or both.
BR EDIPRESSE – increasing sales and share in the press market
At no additional cost, we increased our sales and market share. This immediately translated into higher margins. But not only. At the same time, we have achieved greater customer satisfaction, their loyalty and readiness to recommend.
innogy – strong growth in sales and customer satisfaction in all segments
Strategy&Results consultants helped us in many areas. At the beginning, they conducted an audit of the company’s strengths and weaknesses in customer experience management, which became the starting point for carrying out and implementing appropriate changes as part of the “Turning Customers into Fans” project.
FIRST DATA – maintaining the position of the market leader, despite the rapid increase in competition
Thanks to the K2 project, carried out in cooperation with Strategy&Results consultants, we maintained our leading position with 40% market share despite the doubling of our competitors and our own clients’ attempts to take the market away from us.