AFRISO: sustainable, long-term development of the company, increase in profitability and change of the organizational culture thanks to the CX strategy
My company has been systematically developing for many years – turnover is growing, profitability is growing – although it was not always like that. The turning point was the implementation in 2009 and subsequent years of the method offered by Janusz Kamieński from Strategy&Results.
Auchan: increase in sales and staff commitment through bottom-up modification of the vision and strategy by all employees
Thanks to the support of Janusz Kamieński and his consultants, the workshops were inspiring, they made it possible to discover and clarify the best practices of customer and employee experience management.
From a small Polish company that we took over in 2001, Kingspan has become – with the help of Strategy&Results consultants – a modern, well-managed and profitable company. This was evidenced by the constant development of the company, as well as the acquisition of other competitive companies on the Polish market.
The way Strategy & Results consultants work and the results we have achieved mean that I can recommend them with full responsibility to anyone who wants to permanently increase profitability, increase sales, or both.
Strategy&Results consultants helped us in many areas. At the beginning, they conducted an audit of the company’s strengths and weaknesses in customer experience management, which became the starting point for carrying out and implementing appropriate changes as part of the “Turning Customers into Fans” project.