About us
We help companies increase profitability and constantly develop their potential
Dear Customer,
Together with your team, using the eDOING™ methodology, we prepare unique and effective (see the description of our CX-SPOT approach at HOME page) strategies based on the specifics of your business and focused on short and long-term goals. The added value of the Strategy&Results brand relies among other on the fact that we can accommodate a clear vision and a long-term development strategy for a given company, department or team with short-term (sometimes even quarterly) goals.
The owner of the Strategy&Results brand is EC sp. z o.o. The company was founded in 2004 by Agnieszka Polska-Kamieńska and Janusz Kamieński. Until 2018, the company operated under the name Executive-Conversation. We currently operate as Strategy&Results. Over 100 companies from 17 different industries have already benefited from our help. They include international corporations, as well as Polish public and private companies.
We understand that each enterprise is a unique system with its own culture and specific market and organizational challenges. Therefore, we offer each client an implementation tailored to their needs and capabilities.
At the same time, we see the universal leverage of profitability and development in focusing the efforts of the entire company on providing customers with such experiences for which they are now ready to pay with money and loyalty.
We understand that each enterprise is a unique system with its own culture and specific market and organizational challenges. Therefore, we offer each client an implementation tailored to their needs and capabilities.
At the same time, we see the universal leverage of profitability and development in focusing the efforts of the entire company on providing customers with such experiences for which they are now ready to pay with money and loyalty.
Therefore, we help each company in a specific way:
constantly monitor the desired experiences of its buyers, customers and employees
update the business strategy to provide the desired experiences with minimal own costs
business optimization in line with the company's strategy
engage employees in maximizing business results
adapt technology tools to assist employees in maximizing efficiency
Our proprietary approach to maximizing profitability and market share the effectiveness
of which we have confirmed in over 100 implementations for 97 companies over the last 25 years is CX-SPOT.
Our clients, thanks to CX-SPOT, increase the company’s profitability by up to 180%, sales by 100%, and production efficiency by at least 40% within 6 to 24 months of implementation. Such results are only possible thanks to the involvement of a team of consultants, each of whom is an expert in their field, and all of whom can work together harmoniously, like an orchestra.
Effective changes in our clients’ enterprises would not be possible without the involvement of their employees
and not the elected leaders, but all employees of each department and team. To achieve this commitment and focus the efforts of entire organizations on providing their customers with the desired experience, we have developed a unique method of proceeding: eDOING™.
Do you want to improve the profitability of your company or the productivity of a specific team now?
The challenges we help to face
- Intensification of actions from strong, aggressive or new competition
- Too slow development of the company, despite new investments
- Decline in profitability or its insufficient growth
- Too low sales or its decline
- Too little or falling market share
- Dissatisfaction with the way sales processes operate
- Customers leave, report too many complaints, or are dissatisfied with the experience with our brand
- The level of customer satisfaction and their readiness for recommendations is falling or too low
- Lack of current, complete and reliable knowledge of what customers want to pay for
- Increase in customer service costs and / or complaints
- A weak, little-known brand compared to the competition
- Promotions have not effect
- There is no strategy, it is unclear, or the employees do not know it
- The organisation's strategy is outdated and / or not very innovative
- The strategy is not cascaded
- Crew does not implement strategy, or does it too poorly
- The main and supporting business processes are not effective enough
- We are not very agile; agile is only on paper
- Competitive companies achieve higher business indicators - including productivity, profitability, turnover, growth rate, etc.
- Staff do not understand the strategy and / or implement it insufficiently
- Our organizational culture prevents people from playing to one goal
- There is a silo structure and organizational culture
- Employees seem to be unmotivated and poorly engaged
- Teams are too ineffective
- Employees lack competences (especially in the areas of sales, development and implementation of changes, communication, change, project management, conflict resolution, etc.)
- Managers lack competences in the areas of management, leadership, interpersonal communication, coaching, and project management, change, organizational culture, customer and employee experiences, etc.
- Technology rules our processes
- Information technology tools are not fully used and / or do not sufficiently support our organization
Do you want to improve the profitability of your company or the productivity of a specific team now?
The goals we help to achieve
- Gaining a competitive advantage
- Increasing sales and market share
- Increase of profitability, productivity and improvement of efficiency - including cost effectiveness
- Raising margins while ensuring the achievement of market goals
- Increasing strategic management competences
- Development and / or modification of the strategy
- Company-wide communication, cascading and strategy implementation
- Adapt, formulate and implement blue ocean strategies
- The need to develop the entire organization in the face of shareholders' expectations or the challenges of competition
- Entering new markets
- Increasing customer satisfaction, loyalty and readiness for recommendation by customers
- Development of employees' competences
- Increased employee involvement
- Increasing the efficiency of salespeople
- Increased managerial efficiency of managers
- Counteracting mobbing in the organization
- Raising the level in Great Place to Work study
- Improving the efficiency of business processes
- Ensuring innovation, and the ability to generate innovative value for customers and employees
- Strengthening the market effectiveness of the brand
- Brand rebranding
- Effective implementation of new products on the market
- Building the ability to manage customer experiences
