Raiffeisen Polbank: rapid increase in sales of banking products
Strategy&Results consultants helped us discover the potential of such a huge mass of clients, which so far has been practically unused. Janusz’s report was created in 2 weeks and cost us a fraction of what we normally pay for this type of research.
Akzo Nobel Coatings: creating a competitive advantage that is difficult to duplicate through knowledge from customer
In 2015, Strategy&Results consultants conducted an audit of customer expectations for our company. Thanks to the research, we received a precise injection of new information in a form that allows us to create new processes focusing on the most important customer expectations.
AFRISO: sustainable, long-term development of the company, increase in profitability and change of the organizational culture thanks to the CX strategy
My company has been systematically developing for many years – turnover is growing, profitability is growing – although it was not always like that. The turning point was the implementation in 2009 and subsequent years of the method offered by Janusz Kamieński from Strategy&Results.
Auchan: increase in sales and staff commitment through bottom-up modification of the vision and strategy by all employees
Thanks to the support of Janusz Kamieński and his consultants, the workshops were inspiring, they made it possible to discover and clarify the best practices of customer and employee experience management.
Amrop: designing customer experiences as the key to strategy realization
The workshops were perfectly planned and were entirely focused on the specific Amrop business model. Janusz conducted workshops at the best world level.
Tremco Illbruck: increases in sales and margins with the full involvement of employees
Incredible practical knowledge and experience of consultants – including in the field of Customer Experience Management – as well as the ability and sense of working with a group, combined with an engaging form of activities, are the key features distinguishing consultants from Janusz Kamieński’s team.
Play: fascinating knowledge in the field of Customer Experience Management and unforgettable impressions from the workshops
Outstanding knowledge supported by concrete examples, a practical approach to business, many fascinating success stories and positive energy emanating from both consultants made it an unforgettable event for our team, from which we drew inspiration for a long time.
Pekao SA – radical increase in sales value and market share
The key to success was finding the leverage for profitability: the fundamental expectations of clients for which they valued the bank and the most important weaknesses on the part of our advisors.
BR EDIPRESSE – increasing sales and share in the press market
At no additional cost, we increased our sales and market share. This immediately translated into higher margins. But not only. At the same time, we have achieved greater customer satisfaction, their loyalty and readiness to recommend.
FIRST DATA – maintaining the position of the market leader, despite the rapid increase in competition
Thanks to the K2 project, carried out in cooperation with Strategy&Results consultants, we maintained our leading position with 40% market share despite the doubling of our competitors and our own clients’ attempts to take the market away from us.