Raiffeisen Polbank: rapid increase in sales of banking products

Strategy&Results consultants helped us discover the potential of such a huge mass of clients, which so far has been practically unused. Janusz’s report was created in 2 weeks and cost us a fraction of what we normally pay for this type of research.

KINGSPAN: safe margins resistant to a price war

We dealt with the price attack of three competitors, and in a such good way that we did not lose a single key customer and our market share grew from 22% to 25% in one year.

Akzo Nobel Coatings: creating a competitive advantage that is difficult to duplicate through knowledge from customer

In 2015, Strategy&Results consultants conducted an audit of customer expectations for our company. Thanks to the research, we received a precise injection of new information in a form that allows us to create new processes focusing on the most important customer expectations.

AFRISO: sustainable, long-term development of the company, increase in profitability and change of the organizational culture thanks to the CX strategy

My company has been systematically developing for many years – turnover is growing, profitability is growing – although it was not always like that. The turning point was the implementation in 2009 and subsequent years of the method offered by Janusz Kamieński from Strategy&Results.

Auchan: increase in sales and staff commitment through bottom-up modification of the vision and strategy by all employees

Thanks to the support of Janusz Kamieński and his consultants, the workshops were inspiring, they made it possible to discover and clarify the best practices of customer and employee experience management.

Amrop: designing customer experiences as the key to strategy realization

The workshops were perfectly planned and were entirely focused on the specific Amrop business model. Janusz conducted workshops at the best world level.

Tremco Illbruck: increases in sales and margins with the full involvement of employees

Incredible practical knowledge and experience of consultants – including in the field of Customer Experience Management – as well as the ability and sense of working with a group, combined with an engaging form of activities, are the key features distinguishing consultants from Janusz Kamieński’s team.

Pekao SA – radical increase in sales value and market share

The key to success was finding the leverage for profitability: the fundamental expectations of clients for which they valued the bank and the most important weaknesses on the part of our advisors.

BR EDIPRESSE – increasing sales and share in the press market

At no additional cost, we increased our sales and market share. This immediately translated into higher margins. But not only. At the same time, we have achieved greater customer satisfaction, their loyalty and readiness to recommend.

DAFA – radical increase in profitability and market share

In just three years, we increased our profitability by 180% with an increase of turnover by 60%. All this thanks to the project “Customer Centricity”, carried out with Strategy&Results consultants.